Servicing 
and Support

Our team of specialist technicians work around the clock to ensure your factory is covered all year round, any time of day. Our phone calls are personally answered after hours to ensure you receive the support you need when you need it.

From the moment you choose Industrial Air Systems as your service provider, we have you covered. Here's an overview of our service process:

Your assets are registered in our service programme software.
Automatic reminders are texted or emailed to you, two months in advance for tentative confirmation.

This ensures our technicians will arrive on-site with all parts needed to complete the service.
Our technician texts a reminder the week prior to the service to confirm the exact day and time they will be on site.

The technician completes your service, recording all service details, parameters, and recommendations into our mobile service technician app on site. All consumables, waste oil, old service parts, and rags are removed from your site, and your equipment is left clean and tidy.

Details of the service are confirmed with you before leaving the site for your approval. Our system is updated in real-time, so our team is knowledgeable should you have any questions after the technician has left your site.

A comprehensive service report is emailed to you the following day. Your invoice is also emailed within two business days to help with your cash flow planning. Our system is updated, noting when your next service is due.

There are a number of benefits when regularly maintaining your compressed air equipment. These include:

• Minimise unscheduled downtime and increase profitable uptime.
• Optimise your equipment to operate within specifications and at peak performance.
• Reduce unnecessary repairs.
• Reduce depreciation of capital investment caused by poor equipment maintenance.
• Reduce rework of production due to your compressed air equipment running at less than optimal operation.
• Reduce excessive power consumption, saving on energy requirements that could exceed the cost of maintenance.
• Reduce the need for standby equipment, meaning lower capital investment is required.

Every compressed air plant installation is unique to both the location and application, as well as the building layout. When you purchase a new compressed air system from Industrial Air Systems, we will also advise on the best plans for installation, and our in-house projects team will plan and carry this out to the highest professional standards.

We can also advise and install other brands of compressed air equipment, and are experts in compressed air plant relocation, should you move premises. The exact layout, components, ducting, and disposal of waste products from your system is a science, and engaging professionals who know what they are doing could save lots of wasted expenses, in having to repair a poorly designed system.

At Industrial Air Systems, we have years of experience in the layout and design of complete compressed air systems – no project is too large!

By engaging the professionals at the early stage of your building design (we are comfortable working with architects and designers), you can be assured the most efficient compressed air system for your application will be delivered.

Any of our PneuTech compressed air packages can be tailored as a fully-serviced rental compressed air system for 12 to 60 months. This has the advantage of being able to be claimed as an operational expense in your profit and loss, rather than as capital expenditure (which is then depreciated) on your balance sheet.

If this is your preferred plant-replacement solution, give our friendly sales team a call and we will provide an attractive package in partnership with one of our preferred finance providers.

In today’s health and productivity-conscious environment, the quality of your compressed air is very important. This is both for the long-term operation of your pneumatic tools and equipment and for ensuring your team are looking after their own respiratory systems by breathing safe air. Compressed air quality is often neglected or not given enough attention.

High-quality compressed air will directly reduce the maintenance and breakdown costs of your pneumatic machinery while enhancing performance and longevity in the process.

Good compressed air will also reduce rust and dirt build-up in your piping system, which over time adds to the deterioration and failure of the plant being operated.

Air compressors utilise oil to lubricate the moving parts of the air pump. This means there is usually oil contamination in the air supply called oil carry-over. Other harmful fumes such as carbon monoxide can be drawn-in by the air compressor and add to the already toxic air supply. This air contamination, if present, needs to be effectively removed by correct filtration if you are to guarantee the safety of your staff, consumers, and equipment. Benefits of high-quality air include:

• Healthier, safer, more productive staff.
• Higher equipment longevity.
• Higher product quality.
• Lower maintenance costs.
• Higher plant reliability.
• Lower breakdown costs.

• Do you have an ageing plant, and need to know the best plan for replacement for Capex planning?
• Does your compressed air usage vary during production?
• Do you frequently run out of air in your factory?
• Are you concerned your current compressor is not the best or most efficient solution for your needs?
• Are you looking to reduce your carbon footprint?

If you answered ‘yes’ to any of the above questions, you need a full air audit of your factory. Knowing the best plan for the replacement of ageing equipment can help with Capex and cash-flow planning for the short-medium term for any sized business.

If your air usage varies, or you’re frequently running out of air in your factory, you really need to know exactly how much air you need, and when! Or if your current compressor was a second-hand purchase or left over from a previous enterprise, it could be very over-sized for your operation. All of these examples could mean you are paying for power to run your compressor when it’s not being used.

Even if you’re simply looking to reduce your carbon footprint, an air audit will highlight where your money is being spent, electricity is being wasted, and leaks are not being repaired.

Vibration can be caused by a variety of conditions including bent shafts, unbalanced rotating parts, worn or bent gears, damaged bearings, misaligned couplings or bearings, or electromagnetic forces. The most common causes in compressors are unbalanced rotating parts and abnormal aerodynamic forces.

By regularly monitoring the compressor vibration, patterns can be noted over a period of several months. If the vibration worsens, it indicates issues that need urgent remedying. Being aware of these changes in the compressor will allow timely repair before the situation is irreparable, or will help with forward planning for new equipment, should the compressor not be worth fixing. This allows time to source new equipment and have it installed on-site and ready to go before catastrophic failure of equipment.

Absolutely! Did you know that on average, 20-30% of the total energy consumption in a manufacturing facility is consumed by the compressed air system? And that it’s common for 30% of compressed air to be wasted on leakage? This means a massive 9% of your annual electricity bill could be wasted with air leaks.

Common compressed air leaks are caused by loose air fittings, broken valves, cracked bowls on pressure regulators, drain valves, inlet valves, dust collector valves, cracked hoses, worn couplers, cup seals, spool valves, o-rings, and open nozzles.

If you can hear a leak it is at least 1cfm. A leak of this size costs you at least $30 per shift per year, and that’s only one leak.

If you're looking for 40cfm to 400cfm, fixed or variable-speed electric air compressors for medium to long-term hire, contact us today!

We have many options available and ready to go now from our branches in Auckland, Christchurch and Timaru.