Industrial Air > Industrial Air Blog > September 2017 > OUR ELITE SERVICE TEAM'S 5-POINT-PLEDGE TO YOU

OUR ELITE SERVICE TEAM'S 5-POINT-PLEDGE TO YOU

OUR ELITE SERVICE TEAM'S 5-POINT-PLEDGE TO YOU


Posted: 06/09/2017

At Industrial Air Systems we have the systems in place to keep your compressed air equipment running reliably and at peak efficiency! With full time service coordinators and managers on staff, we make things happen! Customers taking advantage of our preventative maintenance programs are satisfied customers and experience increased productivity.

OUR FIVE POINT PLEDGE TO YOU
  • We will always be on time, or we will notify you. Although some rescheduling may be necessary as a result of customers needing emergency service, you will always be notified through your preferred communication method of the updated schedule.
  • We will leave the machine looking clean and tidy. Not only will the machine be serviced and/or repaired to operate better than when we arrived, but it will look better as well, as keeping the machine clean allows smoother operation.
  • We will fix the majority of issues the first time around.Our technicians will strive to fix all issues in the first visit, to reduce downtime for your operation. This is possible with factory trained service technicians with efficiently stocked service vehicles.
  • We will service any brand/type of compressed air equipment. Our service technicians are knowledgeable and experienced and will inspect and advise on the overall condition of your system, no matter the brand/type.
  • You will be offered a full report upon completion of the service. You will be informed as to what issues were addressed and what measures should be taken to prevent the issue from recurring. ALL service is always documented and kept on file for trend reporting and review.
We understand that lost production is very costly, and we take pride in the fact that we have the systems and protocols in place that allow us to respond same day to your emergency needs!


For more information, or to speak to one of our friendly staff about a quote or to book a service, please call 0800 555 018, or email info@industrialair.co.nz.






Posted: 6/09/2017 9:40:15 a.m. by Industrial Air


Post Archive...

Fast Service Quote

Response within 10 minutes!
Mon-Fri (8am - 5pm NZT)

Fields marked with * are required.








Captcha *
 Security code

Want to receive helpful tips and the latest promotions? Join our mailing list...
 
 Security code

This page is best viewed in an up-to-date web browser with stylesheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so. The latest version of Firefox, Safari, Google Chrome or Internet Explorer will work best if you're after a new browser.